The integration is unidirectional: You can only trigger items that you create in Workfront to be automatically created in Jira.

It could take up to 10 minutes for the integration to create new issues in Jira.Ĭonsider the following when configuring triggering the creation of Jira items as Workfront items are created:

Specify which fields should synchronize between items linked between Jira and Workfront.

Define triggers that will create Jira items when Workfront items are created.

Prerequisitesīefore you can configure Workfront for Jira, you mustįor instructions on installing Workfront for Jira, see Install Adobe Workfront for Jira.īy configuring Workfront for Jira you can: *To find out what plan, license type, or access you have, contact your Workfront administrator. For information on how a Workfront administrator can modify your access level, see Create or modify custom access levels.

Note: If you still don't have access, ask your Workfront administrator if they set additional restrictions in your access level. For information on Workfront administrators, see Grant a user full administrative access.

Important: We recommend that you create separate system administrator accounts in Jira and Workfront to dedicate to this integration, rather than using existing ones that might be attached to users. You must have the following: Adobe Workfront plan* This add-on is available for both the Server and OnDemand (or Cloud) versions of Jira Software.įor a list of Jira versions that Workfront for Jira currently supports, see Workfront for Jira at the Atlassian Marketplace. They only need a license for the system in which they work the most, and not for both systems. The items in both applications become linked, and some of their information automatically updates in both systems.Īll users in Workfront and Jira can benefit from this integration. You can use Adobe Workfront for Jira to integrate your Jira and Workfront systems.Īfter installing the add-on, you can define workflows that create Jira issues automatically when Workfront work items are created.

Workfront and jira integration